Once an order has been placed you will receive confirmations via email, which are as follows:
You should first receive an email confirming your order has been placed and quoting you your order information and ticket number. Please Note - When purchasing more than one item, you will receive an email for each item individually and an individual ticket number for each item. This is done because not all items can always be shipped together and allows us then to track each item individually.
Then you will receive a new email when your order has shipped. This email will provide you with a link to 'My Online Purchases' so that you may track the order if you wish.
For Pick Up In Store Orders: - You will receive an email once your order has arrived at the store instead of when your order has shipped. Please wait until you have received the email confirming your order is ready for pick up, before heading to the store!