Online Order Information

Coming Soon! Pay Online Easily with Google Pay
How to Use Google Pay at SoftMoc.com/ca Shop as Usual  Add items to your SoftMoc Shopping Bag. If you are using your SoftMoc Rewards Account, please l...
Fri, 18 Jul, 2025 at 1:57 PM
Pay Online Easily with Apple Pay
How to Use Apple Pay at SoftMoc.com/ca Shop as Usual  Add items to your SoftMoc Shopping Bag. If you are using your SoftMoc Rewards Account, please log i...
Fri, 18 Jul, 2025 at 1:53 PM
Privacy Policy
SoftMoc Inc. ("SoftMoc," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains...
Fri, 30 May, 2025 at 7:50 PM
Real Time Trust Rating
Trust   At SoftMoc Shoes, we genuinely value and appreciate the trust and loyalty that you, our customers, have placed in us. We understand that earning yo...
Tue, 4 Mar, 2025 at 5:53 PM
Pre Order at SoftMoc.com
At SoftMoc, we are genuinely committed to ensuring that our customers have access to every possible convenient method for placing their orders. To enhance y...
Sun, 9 Feb, 2025 at 1:59 PM
Delayed Order - When Will My Order Ship?
We apologize for the delay with your order. While we are working hard to process and ship it as quickly as possible, we do not have a specific shipping da...
Wed, 5 Feb, 2025 at 3:24 PM
Clearance Items - Terms and Conditions
Save up to 80% at the SoftMoc Warehouse Sale! Clearance Items - Terms and Conditions: Clearance items are inspected to ensure they are in great conditio...
Thu, 17 Jul, 2025 at 1:53 PM
How will I Receive Confirmation of my Online Order?
Once an order has been placed you will receive confirmations via email, which are as follows: You should first receive an email confirming your order ha...
Wed, 5 Feb, 2025 at 3:14 PM
Why is my Discount or Coupon Code Invalid?
Please ensure that there are no spaces before or after the code, that all digits of the code have been entered and that your code is currently a valid code....
Wed, 5 Feb, 2025 at 3:13 PM
Can I Cancel my Order?
You may cancel your order by logging into your SoftMoc Rewards Account within 1 hour of placing the order. If you need an order cancelled after 1 hour, plea...
Wed, 5 Feb, 2025 at 3:12 PM