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SoftMoc Inc. ("SoftMoc," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains...

Trust   At SoftMoc Shoes, we genuinely value and appreciate the trust and loyalty that you, our customers, have placed in us. We understand that earning yo...

At SoftMoc, we are genuinely committed to ensuring that our customers have access to every possible convenient method for placing their orders. To enhance y...

We apologize for the delay with your order. While we are working hard to process and ship it as quickly as possible, we do not have a specific shipping da...

Save up to 80% at the SoftMoc Warehouse Sale! Clearance Items - Terms and Conditions: Clearance items are inspected to ensure they are in great conditio...

Once an order has been placed you will receive confirmations via email, which are as follows: You should first receive an email confirming your order ha...

Please ensure that there are no spaces before or after the code, that all digits of the code have been entered and that your code is currently a valid code....

You may cancel your order by logging into your SoftMoc Rewards Account within 1 hour of placing the order. If you need an order cancelled after 1 hour, plea...

Your Invoice will be provided within your shipment for easy Returns. Please bring the invoice with you if returning to your local store, or if returning onl...

You may look up the status of your order here: Check Order Status If you are a SoftMoc Rewards Member you may also log on to your account and click Recent ...